Hello! Thank you for contacting Amazon Customer Service. I can see you have an issue with Order #112-4738291-6652837 (MacBook Pro). I'm showing a delivery exception on this order. Let me look into this right away.

I've checked and it appears there was an unauthorized address change on this shipment. For your security, I need to verify your identity before I can correct this and re-route your package.

Don't worry — this happens sometimes and we can fix it quickly. For security verification, I just need your login email and the last 4 digits of the payment card on this order. Then I'll issue a refund and re-ship immediately.